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Have you tried the online chat? The best way to get a quick response is to get on live chat. I have a ticket i opened in december regarding a ban resulting from my account getting hacked (yes i. Just create a new ticket, with. If this keeps happening though, please can you open a ticket with us here: Each faq comes with an in. For technical support on ubisoft games, visit the ubisoft technical support site. Corporate information for information on how to contact ubisoft offices worldwide,.